Privacy Policies

Privacy policies Security is our highest priority to ensure the confidentiality of your personal information.

We store all information securely on our site. This includes personal information such as your first and last name, personal and business address, telephone number, mailing address, and email address.

The information you provide us is not shared with unauthorized third parties.

We may share your information, only as necessary, with companies related to your travel itinerary such as airlines, hotels, ground operators, local tour companies, sponsors and other vendors.

Hotel policies Guarantee Policy: A credit card is required to guarantee the reservation. We accept American Express, Visa and MasterCard.

Cancellation Policy: Cancel up to 24 hours before the arrival date to avoid charges.

No Arrival Policy: In case of a No Arrival (or No Show) one night will be charged as a penalty.

Extra Person Policy: Extra person charge applies. See rate when checking availability.

Children Policy: Children up to 11 years old are considered, from 12 years old they pay as Adults. 2 Children under 12 years old can share the room with 2 Adults.

Pet Policy: Sorry, pets are not accepted.

Overselling Policy: In the event that the Hotel cannot provide the lodging service contracted by the consumer with a reservation from UNIVISIT, the Hotel, on its own account, will find adequate alternatives to supply the contracted service, which are at least equal to or better than the originally contracted benefits.

The Hotel will pay one night including taxes in a similar Hotel.

The guest will be offered free transportation to the new Hotel.

The guest will be granted at least one call to their home or office.

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